Our Clients
Grant McCurrach
Principal WHK Auckland
I have found that the service and commitment provided by Maurice Trapp Group is excellent, with truly independent and professional advice. It is for this reason I recommend my clients see Maurice Trapp Group to ensure they get the very best.
Len and Francey Day
Harveys / LJ Hooker Blockhouse Bay
We are writing to recommend the services of the Maurice Trapp Group and in particular, Andrew Lacey and Shari French. Andrew Lacey has been our insurance broker for the last six years and in that time we have found his knowledge and skills to be a very valuable asset.
When preparing our life cover, it was Andrew who recommended trauma cover for both of us. Thankfully we listened and added it to our policy, as my wife suffered a heart attack two years ago. Following the heart attack through the Maurice Trapp Group we laid a claim with our insurer.
To our astonishment this claim was rejected. What followed was two years of hard work by the group and in particular Shari French. It was only through Shari’s knowledge, diligence, attention to detail and incredible hard work that the insurer paid the claim.
The lesson we learnt was that it’s so important to get great advice in the first place, but also to have a team of true professionals backing you up if anything goes wrong. We are totally convinced that without this group of people working on this case for two years, we would not have had a successful outcome.
To anyone considering using the Maurice Trapp Group, please take our advice and ‘do it’! We are happy to talk personally to anyone that requires us to as we realise the importance of such a decision.
Paul and Andrea L’Amie
Bon Accord Products Ltd
Andrea has played an important role in the development of our family business.
Following our consultation with Shari and Maurice we accepted their recommendation to institute both life and trauma cover to ensure both our family and business were well placed in the face of unexpected health circumstances.
As it happened Andrea was diagnosed with an aggressive melanoma, and was operated on twice to ensure appropriate margin was provided to give her every chance that there would be no occurrence.
Initially we thought that the circumstances surrounding the melanoma were not serious enough to trigger the trauma policy, but following a chance remark to Maurice and Shari during our policy review, a claim was initiated and accepted by the insurers.
This is a testimony to the quality of the advice we received through Maurice and Shari’s thorough evaluation of our needs at the very commencement of our business relationship.
At this point we are delighted to confirm that Andrea remains in the best of health and that we appreciate that our interests are being served so well and professionally by you Maurice and your team.
Paul Wilson
Adidas Sports Medicine
Recently I had the misfortune to have a medical event that subsequently led to an insurance claim. From the time of contacting Maurice Trapp Group to inform them of the event, Maurice and his team were incredibly prompt, professional and compassionate in their approach.
Communication was outstanding with frequent updates, and written follow ups making all processes very clear. The whole process was effortless with Maurice Trapp group acting for us directly with the insurer, minimising any extra stress allowing me to focus on rehabilitation.
Whilst one hopes that you never need to use many insurance policies, it is very reassuring at a time of stress, to know that your adviser has helped you put the right policy in place to cover your needs to start with and the subsequent claim process is so straight forward.
I could not recommend Maurice Trapp Group more highly.
Mike & Beryl Jarvis
R Kendell & Co Ltd
We have always received first class service from Maurice and his team. We know that our business and our personal situation has been thoroughly evaluated and subsequently protected in the best possible way. Highly professional, while ensuring that personal touch is never forgotten.
